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BPO means a company gets help from another company to do certain tasks, like answering calls or organizing data. This way, the first company can concentrate more on what it's best at.

BPO helps companies save money because they can hire outside experts who do tasks more efficiently and at a lower cost. It's like getting specialized help, so the company doesn't have to spend as much on doing everything in-house.

Onshore outsourcing is like getting help from a company nearby, in the same country. Offshore outsourcing is when you get assistance from a company in a different country.

BPO helps companies focus on what they do best by handling other tasks efficiently. It lets them concentrate on their main strengths and key activities.

Technology in BPO streamlines tasks, making them faster and more accurate. It helps manage data, automate processes, and improve overall efficiency, enhancing the quality of services provided.

BPO boosts productivity by outsourcing tasks to specialists, allowing the company to focus on core activities. This efficiency leads to better use of time and resources, ultimately improving overall productivity.